Support
Talk to the MedCoach team.
All questions · hello@medcoach.au
App and account help
Trouble installing on macOS or Windows, signing in with your passkey, or accessing your practice history — include your account email and what you were doing when it went wrong.
Billing and plans
Questions about Core, Pro, or Max plans, receipts, or changing your subscription. We answer from the same ledger the app uses, so include the email on the account.
Response times
We reply within one business day, Australian Eastern Time. During interview season (September to January) we prioritise anything blocking a scheduled practice session.